Policies
Shipping & Delivery Policy
Everything you need to know about how and when your Dluxplumb order reaches you. All orders ship from the United Kingdom.
Last updated: 23 June 2026
Orders are processed Monday to Friday, excluding UK public holidays. We aim to pick, pack and dispatch within 1–2 business days of payment being confirmed.
During busy periods or sales, processing may take up to 3 business days. You will receive an email as soon as your order is on its way.
Questions about a delivery? Email support@dluxplumb.shop or call +44 7612576767. D-LUX PLUMBING LIMITED, 30 Wincombe Lane, Shaftesbury, Dorset, England, SP7 8FA.